Security Isn't a Feature.
It's the Foundation.
Your AI agents work inside your brand, your website, and your customer tools. Here is how Trellios protects that access and the data behind it.
How we think about security
Security isn't a checklist we run before launch. It's a set of principles that shapes every technical decision we make.
Every connection to Trellios uses HTTPS. The platform runs on Google Cloud, which encrypts stored data by default, and Trellios adds its own encryption to the passwords, keys, and access tokens of the tools you connect.
Each person on your account is an admin, member, or viewer, and their role decides what they can see, change, and approve. Agencies get separate roles for managing client accounts. Admins can remove a person's access at any time.
Every approval records who decided and when. Trellios also keeps the messages your agents exchange on each campaign, and a record of every change an agent makes in a tool you have connected.
We do not use your content or workflow data to train AI models. Our Privacy Policy lists every company that processes your data and what each one does with it.
How we protect your data
- Data residency
The Trellios platform runs on Google Cloud in the United States. Some of the companies in our subprocessor list, such as AI model providers, may process data in other countries.
- No training on your data
We do not use your content or workflow data to train AI models.
- Subprocessors
Our Privacy Policy lists the companies that process customer data and what each one does. We update that list when it changes.
- Incident response
If a security incident affects your data, we will notify you and tell you what happened and what we are doing about it.
Your rights and choices
- Sign-in
Sign in with Google, an emailed sign-in link, or a code sent to your phone.
- Access and deletion
Ask for a copy of your data, a correction, or deletion of your account at legal@trellios.ai.
- Connected tools
Disconnect any tool from your integration settings, and Trellios deletes the stored access token.
- Health information
Trellios is not built to handle protected health information. Please do not upload it.
Responsible disclosure
If you have discovered a potential security vulnerability in Trellios, please contact us directly. We are committed to working with security researchers in good faith, and we will acknowledge and respond to every credible report.
Report a vulnerabilitylegal@trellios.ai
See the platform in action
Book a walkthrough and see how Trellios governs AI agent activity across a real workflow.
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